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  London, UK

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Privacy Policy

Privacy Policy

This Privacy Policy outlines how Cygnus Contracting Limited (referred to as “we”, “our”, or “us”) collects and uses personal information. Cygnus Contracting Limited is a construction contracting business based in London, UK, registered in England & Wales under company number 15028945.

If you have any questions regarding this policy, you can contact our Data Protection Officer (DPO) at [email protected].

Information We Collect

We collect personal information in various ways, including through phone calls, emails, or other correspondence.

This can also include information provided through our website, during the use of our services, or when we request data verification.

Additionally, we may gather personal data from third-party sources with whom we collaborate or from publicly accessible databases. The personal information we collect may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Comments or other information you provide to us

How We Use Your Personal Information

Your personal information helps us deliver the best possible customer experience. Specifically, we use it for the following purposes:

  • To fulfil our obligations under contracts we have with you.
  • To provide you with information you request from us.
  • For statistical analysis to aid in business management and strategic planning.
  • To make you aware of services we offer that are relevant to you.
  • To comply with our legal obligations.
  • To send you marketing information about our services, if you have consented to it.

Legal Grounds for Processing Your Personal Data

To comply with GDPR regulations, we must have legal reasons for processing your personal data. We rely on the following legal bases:

  • To perform our contractual obligations, including pre-contract activities.
  • It is necessary for our legitimate interests, provided they do not override your rights, interests, or freedoms.
  • To comply with legal obligations.
  • You have given consent for specific processing activities.

Data Retention

We only retain your personal data for as long as needed to fulfil the purposes outlined in this Privacy Policy. After this period, your personal information is deleted.

For example, we may retain personal data for up to 12 years to meet contractual obligations.

Sharing Your Personal Information

We may share your personal information with:

  • Business partners, suppliers, or subcontractors to fulfil our contractual obligations.
  • Third-party service providers for the purposes outlined in this policy.

Additionally, we may disclose your personal information to third parties:

  • If we sell or buy any business or assets, in which case your data will be transferred to the buyer or seller.
  • If Cygnus Contracting Limited is acquired by a third party, your personal data will be transferred as part of the acquisition.
  • To comply with legal obligations, or to protect the rights, property, or safety of Cygnus Contracting Limited, our customers, or others.

Data Security

Your data will be stored on secure servers within the European Economic Area (EEA), with appropriate measures to protect against unauthorised access.

Where possible, personal information is encrypted or minimised.

Your Data Rights

Under data protection laws, you have certain rights, including:

  • Access to personal data we hold about you.
  • Correction of inaccurate personal data.
  • Restriction or deletion of personal data under certain conditions.
  • Objecting to data processing that causes or may cause damage or distress.
  • Withdrawing consent where we rely on it to process your personal data.
  • Receiving personal data in a structured, machine-readable format.
  • Requesting transfer of your personal data to another organisation.
  • Claiming compensation for damages caused by a breach of data protection laws.

To learn more about our data retention policies or to request a copy of the information we hold about you, contact our Data Protection Officer at [email protected].

If you have concerns about how we collect or use your personal data, you can contact us directly or raise the issue with the Information Commissioner’s Office (ICO) via https://ico.org.uk/concerns/.